Return & Exchange Policy

Return & Exchange Policy

How long does a return service expire after purchasing? Is there a charge?

You are free to initiate a return within 14 days of receipt whenever you are not satisfied with the product, but you have to pay for the return or exchange cost if no quality issues are involved.

If for any reason you are not satisfied with a purchase, return it within 14 days of receiving it. Note that some conditions apply and not all products are eligible for return.

 

Return & Exchange Conditions

For all returns or exchanges:

•  All returned items must be in brand-new condition, uninstalled and/or non-assembled, unused, no pieces missing and with original tags and packaging. You have to pay for the return or exchange cost if no quality issues are involved. We reserve the right to deduct the re-stocking fee from your refund when the returned item is not considered to be in its original packaging/condition or already been damaged. You will be charged a minimum restocking fee of 15% of invoice total on all furniture returns.
• All original tags must be attached.
• You must present a valid receipt.